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How to integrate Intercom live chat in your help center?

Ashwin Ganesh 6 years ago - Created

Integrate Intercom live chat module in your help center by following the self-explanatory steps drafted below.

Steps to follow in Intercom dashboard:

  • Login into intercom dashboard.
  • Hover over “profile” and then click “Settings”.

  • Select “App settings” from the horizontal settings menu.

  • Scroll down till you can see “Installation” section to select “Web” option. 

  • Copy the code present inside the box.

Back home at helptier: 

  • Select “Integrations” from the left side menu options.


  • Select “Connect” from the respective chat service provider from which you have copied the code in the last step.

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