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How to integrate Freshchat chat module in your help center?

Ashwin Ganesh 6 years ago - Created

Integrating fresh chat is pretty straightforward which is described below.

Steps to follow in Freshchat dashboard:

  • Login to your fresh chat module. 
  • Click “Settings” from the left side menu options in the dashboard.


  • Navigate to “Setup” section to select “Web Messenger”
Copy the code present in both Step 1&2. 

Back home at helptier:


Select “Integrations” from the left side menu options. 

  • Select “Connect” from the respective chat service provider from which you have copied the code in the last step.

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