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How to integrate Livechat chat module in your help center?

Ashwin Ganesh 6 years ago - Created

Steps to follow in Livechat dashboard:

If you’re just signing up to use their chat, they make it easy to copy the code that we need in the onboarding process.

After copying it you can head to helptier dashboard and follow the last set of instructions in this article.


If you’re an existing user don’t worry, we still got you covered. 

  • Login to your Livechat dashboard.
  • Click “Settings” to select “Installation” option from the settings menu option.


  • Copy the code available inside the box. 

Back home at helptier: 

  • Select “Integrations” from the left side menu options. 

Select “Connect” from the respective chat service provider from which you have copied the code in the last step.

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