To open an account in helptier, we mandatorily need the company account creator name, company name, email ID, domain name and password.
The helptier article editor lets you enrich the content with various formatting options making the document visually pleasing for the end user to read. Format your textTo change the text format, you c...
Articles lie top the ladder in the helptier knowledge base which is dependant on both the category and section done for grouping. Better the partition higher the chances for people to find the answers...
Categories are the base layer (parent) of helptier knowledge base platform. There are two ways to do it which are as followsMethod 1:In the dashboard hover over "New" and select "Category". Method 2:S...
The helptier product lets you import any existing knowledgebase from Zendesk/Freshdesk which will happen seamlessly without any data loss and you require zero coding language for this.You can do this...
Understanding the complete workflow of the helptier knowledge base.Helptier is a self-searchable knowledge base platform helping customers with answers to questions externally and employers to get cla...
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